CBD can be sold legally in the UK when products meet the rules, but most mainstream payment platforms and banks still restrict it. Specialist acquirers do approve compliant CBD merchants.
CBD products can be sold legally in the UK when they meet the relevant rules, but most mainstream payment platforms and banks still restrict the category. Specialist acquirers do approve UK CBD merchants, typically asking for certificates of analysis, evidence of your position on the Food Standards Agency novel food process for ingestible products, and marketing with no medical claims. We pre-qualify your shop against current acquirer criteria and introduce you where there is appetite.
Popular payment platforms commonly restrict CBD in their terms, so many shops are closed after onboarding.
Health or medical claims on product pages are one of the most common reasons for a decline or closure.
Acquirers expect lab reports and regulatory evidence for each product type, which slows incomplete applications.
We match UK CBD merchants with acquirers that approve the category, and prepare the application so it is complete from day one.
Card acquiring for CBDVisa and Mastercard acceptance through acquirers with current appetite for compliant CBD.
Website and product reviewProduct pages, claims and policies checked against acquirer requirements before you apply.
Business bankingNamed GBP and multi-currency accounts with providers that accept CBD businesses.
Wholesale and import paymentsFX and cross-border payments for buying from overseas suppliers.
Providers move fastest when the file is complete on day one. Have these ready before you apply.
Company documentsCertificate of incorporation, registered address and a short description of what you sell and to whom.
Ownership and IDPassport or ID and proof of address for every owner with 25% or more, and for directors.
Processing historyYour last 3 to 6 months of processing statements, if you have them, including chargeback and refund levels.
Bank statementsRecent business bank statements showing how money moves in and out of the business.
A compliant websiteFull company details, terms, refund and shipping policies, and accurate product descriptions.
Volumes and flowsExpected monthly volume, average transaction size, main customer countries and settlement currency.
Product complianceCertificates of analysis, THC test results and novel food evidence for ingestible products.
Full list by sector: high-risk merchant documents checklist →
A UK CBD shop was closed by its payment platform and funds are held.
A new CBD brand wants card payments live before launch.
A retailer sells CBD alongside other wellness products and was declined for the CBD lines.
Yes, through specialist acquirers that approve compliant CBD merchants. Many mainstream platforms restrict the category, so applying to them often ends in a decline or closure.
CBD products can be sold legally in the UK when they meet the relevant rules, including limits on controlled cannabinoids and, for food products, the FSA's novel food requirements. Take specialist advice on your own products.
Company documents, owner ID, certificates of analysis, evidence on novel food status for ingestibles, and a website with no medical claims.
Common reasons are medical claims on the website, missing lab reports, or applying to a provider that does not accept the category at all.
Yes. We look at banking and card processing together so settlement goes into an account that accepts CBD businesses.
Give us the detail upfront (volume, set-up, what has been declined) and we can check provider appetite before we speak. We will assess whether there is a suitable provider match and come back to you directly. No obligation, no hard sell.
Have a client in this sector?If you're an EMI, MSB, payment consultant, or adviser with clients in this space you can't service directly, we have a structured introducer arrangement.